Shipping policy

Domestic Shipping

We currently ship to all 50 U.S. states.

International Shipping

We currently ship only within the US. / We ship internationally to select countries; customer is responsible for any customs duties, taxes, or import fees.

Order Tracking

A tracking number will be emailed once your order ships. Please allow 24–48 hours for tracking info to update.

Lost, Delayed, or Damaged Packages

We are not responsible for delays caused by the carrier once a package leaves our facility, but we'll help you file a claim if your package is lost or arrives damaged. Contact us at

Domestic Shipping

We currently ship to all 50 U.S. states[, APO/FPO addresses if applicable].

International Shipping

[We currently ship only within the US. / We ship internationally to select countries; customer is responsible for any customs duties, taxes, or import fees.]

Order Tracking

A tracking number will be emailed once your order ships. Please allow 24–48 hours for tracking info to update.

Lost, Delayed, or Damaged Packages

We are not responsible for delays caused by the carrier once a package leaves our facility, but we'll help you file a claim if your package is lost or arrives damaged. Contact us at azalu@azalu-store.com within 10 days of the expected delivery date.

Incorrect Addresses

We are not responsible for orders shipped to an incorrect address provided by the customer at checkout. Please double-check your shipping details before submitting.

Order Changes/Cancellations

Orders can be changed or canceled within 1 hour of purchase, before processing begins. Contact us at azalu@azalu-store.comas soon as possible.